Can the warranty transfer when I sell my home?
The limited product warranty allows a one-time transfer with the property where the system was originally installed. A transfer does not restart or extend the original warranty. Contact us when the home changes hands.
What happens if there is a covered problem?
A claim must be reported and validated before a remedy is authorized. For a covered manufacturing defect, the warranty provider may repair or replace the product or refund its purchase price; replacement installation labor is excluded. For a validated covered performance failure, reasonable labor to clear the resulting gutter or downspout obstruction is covered, with product repair or replacement if required under the same limitations. Total obligations are capped at the purchase price of the affected original product; unusual-condition blockages are excluded.
What is not covered?
The product warranty excludes the gutter itself, faulty installation, accidental damage, hurricanes and other specified severe-weather events, structural movement, misuse, unauthorized alterations or repairs, harmful chemicals, incompatible-material corrosion and normal appearance changes. It is not whole-home water-damage insurance.
Will the system ever need maintenance?
Occasional clearing of debris resting on top may be needed, especially beneath sheltered roof areas where wind cannot lift it away. Follow the care instructions and keep joints, corners and overlaps sealed to specification. Arrange safe professional access rather than climbing onto the roof.
How do I start a warranty claim?
Contact Clean Gutter Protection with your job or invoice number, property address, installation date, the date you noticed the concern, a description and any photos taken safely from the ground. Submit the claim in writing within the warranty period and a reasonable time after discovery. We can help you assemble the information for review. Obtain prior written authorization from the warranty provider before any repair work; unauthorized repairs can void coverage.